Supporter Experience Manager

  • Job Reference: TCCAF1002/PK
  • Date Posted: 5 February 2021
  • Recruiter: Kent Wildlife Trust
  • Location: Kent
  • Salary: £30,000
  • Sector: Membership Manager
  • Job Type: Permanent

Job Description

Supporter Experience Manager
Closing date: Wednesday 10 February 2021
Salary: Up to £30,000 per year depending on skills and experience
Contract type: Permanent / Working hours: Full time
Location: Kent, We have an agile working policy where staff can work from home, office or other agreed remote location, but location of employment will be the individual’s nearest Kent hub.
Globally and nationally wildlife is in steep decline. We appear to be reaching critical tipping points around the loss of biodiversity as well as around climate change, both being interlinked. Human society cannot prosper without wildlife and healthy ecosystems.
Kent’s wildlife needs to be restored to much higher levels. We can no longer allow common things to become rare. We can only do this by restoring large-scale habitat from degraded land. Doing this will contribute to solving global problems. But we won’t be able to do this unless we publicly aspire to a higher level of impact and show that we can deliver this.
We are looking for a confident team player to join us as Supporter Experience Manager to drive, deliver and continually improve supporter and visitor experience across our suite of visitor centres and nature reserves. You will lead the delivery of new and existing experiences that engage a wide range of audiences with the work of Kent Wildlife Trust. This will include the development and delivery of new eco-tourism opportunities, realising the potential of our visitor centres as event venues, and maximising income generation.
Drawing on your strong visitor experience knowledge you will use your creative, solution-focussed approach to develop and deliver new initiatives that drive engagement with our Wilder Kent vision.
The success of this role relies on your ability to combine a unique blend of public engagement and income generation.
The application process:
To apply for this position, please download the application pack and submit your completed Applicant Information Form together with your covering letter and CV using the link below.

The Kent Wildlife Trust Group is Wild About Inclusion. To us, this means inspiring, empowering and engaging people from all backgrounds, cultures, identities and abilities, to change the natural world for the better. 

It also means cultivating inclusive workspaces that are free from discrimination, where differences are celebrated, everyone can be themselves and flourish, just like nature!

So, if you’re seeking your next challenge as a Supporter Experience Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.