London, W10 (currently remote)
We are Mental Health Innovations (MHI), a digital mental health charity that develops new ways to help people have conversations about mental health.
We passionately believe that technology can help improve mental health outcomes in the UK. We combine digital innovation, data-driven analysis and the experience of clinical experts to transform lives and improve access to high-quality digital resources.
In May 2019, we launched Shout 85258, the UK’s first free 24/7 crisis text support service. Shout 85258 has had nearly 300,000 conversations with people who are anxious, stressed, depressed, overwhelmed or unable to cope and who need immediate support.
We are looking for a Data Analyst to join the Data Insights Team and support us in making decisions regarding the delivery of our services.
- Salary of £35,000 - £40,000 per annum DOE
- 25 days’ annual leave plus public holidays
- Competitive pension
- Health insurance
- Employee assistance programme
- Company electronic devices
- Excellent training and career progression opportunities
- Take on an interesting role that will help us to save lives
If you are a detail-oriented Data Analyst with experience of SQL and business insights software, this is a superb opportunity to support the success of live-changing mental health services.
Since the COVID-19 pandemic began, the number of conversations Shout 85258 is taking has increased, currently averaging between 850 – 1,000 each day. Now more than ever, it is vital that we are making data-driven decisions to further develop our services, so we can support even more people in crisis.
You will have the chance to make a positive impact on our data analytics activities which will enable us to effectively support the people using our services, as well as the mental health sector as a whole.
As a Data Analyst, you will help to expand our data analytics and reporting capabilities, which will give us fuller, more routine access to insights and allow us to conduct new investigative data analytics projects.
You’ll help to provide data insights that inform the delivery of Shout 85258, the development of future mental health services and products at MHI and the mental health of Shout texters, which will support the delivery of services in the mental health sector and beyond.
Specifically, you will:
- Conduct investigative, analytics projects for different parts of the organisation
- Produce reporting dashboards
- Deliver data insight reports for internal and external communications
- Provide training to colleagues
- Potentially develop our internal data science capabilities
To join us as a Data Analyst, you will need:
- At least two years’ experience as a data analyst, using SQL and business insights software (ideally Tableau)
- Experience of producing high-quality written reports, data visualisations and presentations
- Previous experience of communicating results in verbal and written formats to a range of stakeholders, including non-specialists
- An undergraduate degree in a relevant quantitative subject, including some statistics
- Good prioritisation skills
A PhD in a quantitative subject would be beneficial to your application, as would experience with Python, R, D3, and/or Adobe Illustrator. An interest in mental health, neuroscience, or psychology would also be advantageous.
Other organisations may call this role Data Insights Analyst, Analyst, Insights Analyst, SQL Analyst, Data and Insights Analyst, or Mental Health Data Analyst.
Webrecruit and Mental Health Innovations are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
So, if you’re seeking your next challenge as a Data Analyst, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Working hours: full time, 40 hours per week